Haas Automation, Inc.

Legendary Service

When you purchase a Haas, you gain access to a global network of highly skilled Haas service engineers and local Haas Factory Outlets (HFO). Plus, you’ll have 24/7 access to online technical documents, operator manuals, and video tutorials. From installation and training, to service and technical support – Haas has you covered.

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Local Support

The help you need, when you need it.

Platinum Total Care System
Purchasing a Preventive Maintenance program can dramatically extend the life of your Haas machine, providing you with industry-leading support by factory-certified Haas Service Technicians to keep your machines in top working order.

Online Resources
Access manuals, drawings, and instructional videos online – 24/7. Produced by Haas technicians to help you learn, operate, and maintain your Haas CNC machine.

New Machine Installation
New Haas machines are always installed by an authorized Haas Factory Outlet, at no extra charge.

Certified Technicians
Every Haas distributor fields a complete service department, fully staffed with factory-trained and -certified personnel. Haas owners receive state-of-the-art service through the worldwide network of Haas Factory Outlets.

Parts Exchange Program
Haas Automation offers core exchange discounts on most major parts and components. Additionally, Haas believes that reasonably priced replacement parts are a big part of a machine’s overall value.

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Local Parts Availability


Every Haas Factory Outlet stocks an extensive inventory of service and maintenance parts for quick access. In addition, the California headquarters can ship a needed replacement part to the HFO the same day it’s ordered – 99% of the time.

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Toll-free Number: (888) 817-HAAS or (805) 278-8500

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