Contact Haas

Haas Automation, Inc.
2800 Sturgis Rd.
Oxnard, CA 93030

Phone: 805-278-1800
Toll Free: 800-331-6746

 

Distributor Map

 

Questions or Comments?

Haas Rotary Repair Center

Select a Rotary Repair Facility below - Complete the form and submit to the Rotary Repair Facility via e-mail. You will be called with a confirmation number (RA#) to be attached to the unit BEFORE shipping to the rotary repair center.

Rotary Repair
Request Form

Carefully complete the form and submit to the Rotary Repair Service Group by clicking the submit button below. You will be contacted with a return authorization number (RA#) to be attached to the unit BEFORE shipping to the Repair Facility.

Return shipping will be best way ground unless otherwise specified. Every repair comes with a 90-day parts and labor warranty.

Note: All warranty repairs must be sent to Oxnard, CA

Rotary Return Authorization

* Required Field

* Do you have warranty: Yes No       * Select a HFO Rotary Repair Facility:  

SECTION 1 - CONTACT INFORMATION
Customer InformationBilling InformationShipping Information
Contact *
Phone *
Email *
Company *
Address *
City *
State *
Zip *
Same as Billing Clear Fields
Company
Address
City
State
Zip
SECTION 2 - PRODUCT IDENTIFICATION
Locating The Serial Number
Index/Rotary Model *
Indexer/Rotary Serial Number *

HA5C: Stamped into the name plate or below the handle on the raised portion.

H5C/S5C: Located on the top between the spindle nose and the grease fitting.

HRT160/210/310/450/600: Located on the lower left hand corner of the front below the platter.

HRT7/9/11/SRT: Located on the top within one of the milled slots.

TR110: Located on back or center rotary.

TR160/TR210/TR310: Located on the base in the lower left-hand corner.

SECTION 3 - MOTOR IDENTIFICATION
Select which diagram matches your Rotary Cable Connector *Brushless Servo (AC) 2 Plugs
rotary_connector_7pin.jpgrotary_connector_11pin.jpgrotary_connector_14pin.jpgrotary_connector_17pin.jpgrotary_connector_28pin.jpg rotary_connector_7pin_AC.jpg
7 Pin** 11 Pin** 14 Pin 17 Pin 28 & 7 Pin
** Contact Haas Service before completing the rest of this form.
SECTION 4 - ALARMS & REASON FOR REPAIR
The Rotary Product was being controlled by Haas Rotary Control Box or Haas Mill?

Haas Rotary Control Box Haas Mill

Provide a detailed explanation of the problem including alarms:
Special Instructions:
SUBMIT YOUR ROTARY RA#
NOTE: Haas Automation will contact you upon completion of the repair.
Any rotary unit shipped to Haas collect will be refused.
Ship To:Attention: Rotary Repair Department

PLEASE SELECT A HFO ROTARY REPAIR
FACILITY AT THE TOP OF THE FORM